Piggy Bank Review

PiggyBank is a short term loan company that was established in 2012. They are based in the South of the United Kingdom in Bournemouth and offer two types of loans which are:

Payday loan: The typical payday loan is repaid in a maximum of 35 days. It is a loan solely for that pay month.

Instalment Loan: With the PiggyBank instalment loan, you have more time to pay back the money you have borrowed, which gives you more flexibility with your money and monthly payments.

They have a fast turn around on loan applications and it is online only, meaning that you could receive your payment within the hour solving your financial problems fast, potentially a lot faster than high street banks who can sometimes take up to a week to issue loan payments.

First-time customers can borrow up to a maximum of £400. After your first loan, you can borrow up to £1500, however this is still dependant on your financial situation and passing the relevant credit checks.

A great plus to Piggy Bank is there are no early repayment fees, meaning that you can pay back your loan early, ultimately saving money on any interest fees.

How the company works:

Applying for a loan with PiggyBank couldn’t be easier. All you need to do is visit their website and use the slider toolbars to select the amount you wish to borrow along with the term you wish to repay over.

This will then take you to their online application form where you can enter all of your personal details. After you have completed the application form, you should receive a decision within minutes.

If you have been accepted unconditionally then the money should be in your bank within the hour. If you need to submit extra information then you can do this using the online security system in your PiggyBank online account.

Repayment method:

Loan repayments are made using CPA (Continuous Payment Authority) This is where the payment is deducted directly from your bank account. You can cancel this at any time if you prefer to pay a different way.

You can choose either bank transfer or standing order. Just contact PiggyBank to arrange this.

You can also choose whether to pay monthly, weekly, fortnightly or even 4 weekly. Piggy Bank is a very flexible lender.

Meaning of PiggyBank:

piggy bank

NOUN

a money box, typically one shaped like a pig.

PiggyBank is a great name for a loan company, it is the first type of ‘bank’ a child uses to save money when they are small.

Do I need a bank account?

You must have a bank account with a debit card attached to the account. Your loan will be paid into the account and payments will be collected directly from your debit card.

To be eligible to apply for a loan you must fit the following criteria:

Age

You must be at least 18 years and over to be able to apply for a loan with PiggyBank.

Address information

You must be a UK citizen with a UK address to be eligible to apply.

ID and Income

All applicants must be employed for a minimum of at least 16 hours per week. You will also need to provide details of your employment along with all of your monthly outgoings.

This is so that PiggyBank can assess your financial situation and can ensure as a responsible lender, they won’t be putting you into any financial difficulty by issuing you with a loan.

Penalties

If your account falls into more than 15 days of arrears then you could be charged a £15 late payment fee.  The best option if you are struggling to make payments is to speak to them as soon as possible. If you do this then they may be able to offer a solution and prevent your account from falling into arrears.

If you do receive a late payment fee then this could affect your credit score negatively and could prevent you from applying for any more credit in the future.

Reviews

On TrustPilot Piggy Bank has a good star rating; In total, they have 4 stars out of 5 which is not bad at all. 78% of their reviews are rated as both good and excellent.

Most of the customers who have rated their review either good or excellent compliment on how great the customer service is and just how fast their loan application was turned around.

However, most of these reviews seem to be from before August 2019. Most of the more recent reviews are rated as bad.

Customers complain that their application sat in a backlog and took more than 5 days, which defeats the point of applying for a payday loan.

Maybe a staffing issue at the company or something has had some effect on the recent loan applications because before this date, most reviews were fantastic.

The PiggyBank customer service team, however, have taken the time to respond to each one of their reviews, offering customers who have a problem a solution and asked them to call in to the office to fix it.

The does show that the company is committed to excellent customer service and does care about their customers and the service that they receive.