Representative 305.9% APR. Representative example: £400 borrowed for 90 days. Total amount repayable is £561.92 in 3 monthly instalments of £187.31. Interest charged is £161.92, interest rate 161.9% pa (variable). We are an Introducer Appointed Representative of Quint Group Limited, who are a credit broker not a lender. Loanski.co.uk Introduces customers to Monevo Ltd who are an Appointed Representative of Quint Group Ltd, for the purposes of obtaining a loan. Loanski.co.uk does not provide any loan or consumer Credit products directly.

Complaints Handling Procedure

Here at Loanski we strive to ensure your experience with us is a pleasant one as we are an introducer of Quint Group LTD all complaints are handled by them, if you should have any reason to complain the contact information is below.

Complain to Quint.

Please send your details, a description of your complaint and how you think we can resolve it, and any other relevant information.

In writing to:

Quint Group Limited
The Compliance Manager
Oxford House
Oxford Road
Macclesfield
Cheshire
SK11 8HS

By email: compliance@quint.co.uk

How long will it take?

Your complaint will be acknowledged promptly in writing, Quint will do their best to resolve your complaint as quickly as possible. Sometimes it may take longer to fully investigate, and if a complaint is particularly complex, it may take longer to resolve. They will always try their best to respond to your complaint as quickly as possible and will send you their final response no later than 8 weeks from when you first complained. If they cannot complete the investigation in this time, they will contact you to explain the delay and give you an indication of when to expect their response.

If you are unhappy with the progress of your complaint or are not happy with their final response, at this point, you can refer it to the Financial Ombudsman Service. The Financial Ombudsman Service will only deal with your complaint if you have given Quint the opportunity to put matters right, so please contact them first and they will do all they can to help you.

Financial Ombudsman Service (FOS)

If you want the FOS to consider your complaint, you must send your complaint to them within 6 months of the date of the final response.

To submit a complaint to FOS, please contact

The Financial Ombudsman Service,
Exchange Tower
Harbour Exchange Square,
London,
E14 9SR.

Telephone: 0800 023 4 567 (calls to this number are now free on mobile phones and landlines)

0300 123 9 123 (calls to this number cost no more than calls to 01 and 02 numbers).

Email:complaint.info@financial-ombudsman.org.uk.

Website: http://www.financial-ombudsman.org.uk

European Online Dispute Resolution Platform

In relation to your complaint you can also request a review from the European Online Dispute Resolution platform: http://ec.europa.eu/consumers/odr/



Legal

As an introducer, we will receive a fee or commission when a loan application is accepted.

www.loanski.co.uk is a registered trading name of ZR Finance who is an Introducer Appointed Representative of Quint Group Limited and is entered on the Financial Services Register under reference number 810428. Quint Group Limited is authorised and regulated by the Financial Conduct Authority and is entered on the Financial Services Register under reference number 669450. ZR Finance is registered in England and Wales (Company Number 11213186), Registered Office; 15 Conway Crescent, Macclesfield, Cheshire, United Kingdom, SK10 2RU. Licenced by the Information Commissioners Office (Registration number ZA319345)